COMPATIBILITY
KIX compatibility (version 18)
In KIX (version 18), the installation process is much simpler as the software is installed using pre-configured Docker containers. In other words, KIX supplies its own operating environment and database.
This makes it easier to use the software on different operating systems, since the key aspect for the host environment is simply that a compatible and executable Docker version has been provided. That's why we recommend checking whether your planned host environment supports the use of Docker before installing KIX (version 18).
In order to use KIX (version 18), you will need version 20.x of Docker and Docker Compose 2.1.
- For more information, please see docker.com
Instructions for subsequently installing the KIX Docker containers using Linux/MacOS/Windows:
- Installation instructions on github.com
Further information is also available in the KIX forum.
We recommend the following operating systems/environments as the host environments for KIX (version 18):
- CentOS/RHEL
- Debian
- Ubuntu
- MacOS
- MS Windows Server (as from version 2016) or Microsoft Azure
KIX 18 client: Agent portal
| Supported browsers (JavaScript activated) | Versions |
| Mozilla Firefox | 103+ |
| Chrome/Chromium | 103+ |
| MS Edge (Chromium-based) | 101+ |
KIX 18 client: Self Service Portal
| Supported browsers (JavaScript activated) | Versions |
| Mozilla Firefox | 103+ |
| Chrome/Chromium | 103+ |
| MS Edge (Chromium-based) | 101+ |
| Safari | 15+ |
Field Agent App
| Supported operating system (smartphone) | Versions |
| iOS | 15+ |
| Android | 10+ |
Compatibility KIX (Version 17)
| Supported operating system | MySQL | MariaDB | PostgreSQL |
| Ubuntu 22.04 (Jammy Jellyfish) | 10.5 | 12.x | |
| Ubuntu 20.04 (Focal Fossa) | 10.3 | 12.2 | |
| Ubuntu 18.04 (Bionic Beaver) | 5.7 | 10.1 | 10.0 |
| Debian 11 (Bullseye) | 10.5 | 13.3 | |
| Debian 10 (Buster) | 10.3 | 11.0 | |
| Debian 9 (Stretch) | 5.5 | 10.1 | 9.6 |
| CentOS Stream | 10.3 | 10.17 | |
| Rocky Linux 8.4 | 10.3 | 10.17 | |
| RHEL 8.4 (Ootpa) | 10.3 | 10.17 | |
| RHEL 9 | 10.5 | 13.7 | |
| SLES 12 SP5 | 10.2 | 10.12 | |
| SLES 15 SP3 | 10.5 | 13.3 |
The operating system-specific installation instructions can be found online in our administration documentation.
| Supported browsers (JavaScript activated) | Versions |
| Mozilla Firefox | 76+ |
| MS Internet Explorer | 11 |
| Chromium | 79+ |
| MS Edge (Chromium-based) | 81 |
In order to use KIX, we recommend Perl as from version 5.10. The source code for KIX Start (version 17) can be found on github, which is publicly accessible.
We have added a Quick Start Guide to the KIX forum to help you set up KIX (version 17) for the first time.
