TRY OUT KIX CLOUD NOW! Go to demo center

COMPATIBILITY


KIX COMPATIBILITY (version 17)

Supported operating systemMySQLMariaDBPostgreSQL Link to installation instructions
Ubuntu 20.04 (Focal Fossa) 10.312.2 Installation instructions in the KIX forum
Ubuntu 18.04 (Bionic Beaver)5.710.110.0 Installation instructions in the KIX forum
Ubuntu 16.04 (Xenial Xerus)5.710.09.5 Installation instructions in the KIX forum
Debian 10 (Buster) 10.311.0 Installation instructions in the KIX forum
Debian 9 (Stretch)5.510.19.6 Installation instructions in the KIX forum
Debian 8 (Jessie)5.510.09.4 Installation instructions in the KIX forum
CentOS 7 15.19.2 Installation instructions in the KIX forum
CentOS 8 15.110.6 Installation instructions in the KIX forum
RHEL 7.7 (Maipo) 5.59.2 Installation instructions in the KIX forum
RHEL 8.2 (Ootpa) 10.310.6 Installation instructions in the KIX forum
SLES 12 SP5 10.210.12 Installation instructions in the KIX forum
SLES 15 SP1 10.210.13 Installation instructions in the KIX forum
      

 

Supported browsers (JavaScript activated)     Versions
Mozilla Firefox76+
MS Internet Explorer11
Chromium79+
MS Edge (Chromium-based)81

 

Browsers (JavaScript activated)     Supported versions
Mozilla Firefox76+
MS Internet Explorer11
Chromium79+
MS Edge (Chromium-based)81

 

In order to use KIX, we recommend Perl as from version 5.10. The source code for KIX Start (version 17) can be found on github, which is publicly accessible. You can find detailed installation instructions in the KIX forum.

We have added a Quick Start Guide to the KIX forum to help you set up KIX (version 17) for the first time.


KIX compatibility (version 18)

In KIX (version 18), the installation process is much simpler as the software is installed using pre-configured Docker containers. In other words, KIX supplies its own operating environment and database.

This makes it easier to use the software on different operating systems, since the key aspect for the host environment is simply that a compatible and executable Docker version has been provided. That's why we recommend checking whether your planned host environment supports the use of Docker before installing KIX (version 18).

In order to use KIX (version 18), you will need version 19.x of Docker and Docker Compose 1.25.

Instructions for subsequently installing the KIX Docker containers using Linux/MacOS/Windows:

Further information is also available in the KIX forum.

We recommend the following operating systems/environments as the host environments for KIX (version 18):


KIX 18 client: Agent portal

Supported browsers (JavaScript activated)     Versions
Mozilla Firefox67+
Chrome/Chromium75+
MS Edge (Chromium-based)79+

 

KIX 18 client: Self Service Portal

Supported browsers (JavaScript activated)     Versions
Mozilla Firefox67+
Chrome/Chromium75+
MS Edge (Chromium-based)79+
MSIE11
Safari12+

 

Field Agent App

Supported operating system (smartphone)     Versions
iOS13
Android8 + 9

 

KIX 18 client: Agent portal

Browsers (JavaScript activated)     Supported versions
Mozilla Firefox67+
Chrome/Chromium75+
MS Edge (Chromium-based)79+

 

KIX 18 client: Self Service Portal

Browsers (JavaScript activated)     Supported versions
Mozilla Firefox67+
Chrome/Chromium75+
MS Edge (Chromium-based)79+
MSIE11
Safari12+

 

Field Agent App

Operating system (smartphone)     Supported versions
iOS13
Android8 + 9

 



CONTACT

Contact

The mandatory fields marked with * are essential for establishing contact.

Callback

The mandatory fields marked with * are essential for establishing contact.