IT and Service Management with System

KIX is the highly functional open source software for IT teams, technical service, maintenance, after sales services and facility management.

Benefit from the highest flexibility, scalability and professional integration into existing IT infrastructures.

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THE SERVICE MANAGEMENT SOFTWARE

Optimise your individual service management processes sustainably and professionally. Whether for SMEs, large multinationals, public or state institutions and authorities: KIX offers the right service management solution for every company size and requirement.


KIX Start_Service Management Software

KIX Start

Control your service processes with the free open source service management software KIX.

Our basic solution for your service help desk offers, among other things, an intuitive ticket system, an asset database, a knowledge database, integrated reporting and simple import and export functions.

KIX Pro_Service Management Software

KIX Pro

KIX Pro, the feature-rich service management software for use in professional IT service management (ITSM) and technical customer service, is the flexible and scalable complete package for your service management.

In addition to the extensive basic functions, it offers ITIL-compliant workflows, professional IT asset management as well as diverse supplements such as the intuitive Self Service Portal, KanBan boards and integrations with important tools.

KIX Cloud_Service Management Software

KIX Cloud

The intuitive solution for ITSM and technical service to work efficiently and paperless. You take care of your core business, we take care of the complex operation of software and servers. Enjoy our excellent customer support even in the cloud.

In addition, the transparent and fair pricing model makes KIX Cloud a real recommendation for your service management.


News

ITSM Trends

Five ITSM trends for 2024

DIGITALIZATION IS STILL ON THE ADVANCE
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Success for open source ecosystem

Agreement on the Cyber Resilience Act
Merry X-Mas!

Merry X-Mas!

KIX says Thank you!


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Training courses & webcasts

We regularly offer training courses and webcasts on selected topics relating to the professional use of our KIX service management software. Training courses that are individually tailored to your needs are also no problem for us. Please do not hesitate to contact us.

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