From ITSM to ESM: Functional Strength as Standard
From the lean helpdesk solutions to classic ITSM through to cross-departmental Enterprise Service Management: With KIX, both simple and very complex service requirements can be professionally mapped. This makes KIX the ideal service management solution for companies that are looking for a tailor-made system for their individual requirements.
There's a whole lot included with us. See for yourself!
Open source as the basic principle
From the very beginning, KIX has successfully relied on open source technology. The KIX source code is freely available at all times. Compared to closed source solutions, our customers benefit from excellent customizing and easy auditability. Other advantages for KIX customers include freedom of choice when it comes to suppliers and service providers, lower operating costs and a high software quality.
On-Prem or Cloud? Why not both?
No matter if your IT strategy ist based on on-prem or cloud - with KIX, you are free to choose the right usage model. The KIX Cloud scores with the highest performance and security standards on selected DE servers from managedhosting.de. KIX On-Prem is interesting for many customers who want to keep their data on internal servers and at the same time appreciate flexibility and customisability.
On-site support. With top marks!
We understand how IT support works. With our experienced teams in software development, consulting, product management, testing and support, we deliver maximum performance. By the way, of over 300 customers surveyed, over 97% rated our support as good to very good. We are working on the other three percent!
Service management with KIX
in 2 minutes? Let's go!
Who actually does service management
with KIX? A small but pretty fine selection!
What challenge are you currently facing?
If you are looking for a powerful solution for your ITSM, Enterprise Service Management or Customer Service Desk, KIX is the right place for you. We will be happy to support you with your tool evaluation. Give us a call or send us a short message using the contact form. We look forward to hearing from you!