ITSM Consultant KIX

Consultant IT Service Management


Are you an absolute team player and do you like to take responsibility for your own projects?

Do you take professionalism in dealing with customers and interested parties for granted?
Then apply to us!

We offer you

  • Comprehensive training in our products as well as individual further training measures to keep your knowledge up to date at all times
  • a secure job and flexible working hours with the option of a home office, making it easy to combine work and family life
  • short communication channels, flat hierarchies and a competent team in which you will be both challenged and supported
  • a modern office that is made for working under the best conditions
  • an open corporate culture and friendly colleagues who are already waiting for you at the next team event
  • a varied job with a lot of room for manoeuvre, where you can put your ideas into practice

Your tasks

  • As an IT Service Management Consultant (m/f/d), you advise the customer on the implementation of KIX on a technical level and configure any adjustments according to the customer's wishes.
  • You ensure the best possible support for your customer by being available as a contact person, answering questions, administering the system or initiating updates.
  • To ensure that your customer exploits the full potential of our product, you conduct workshops and training courses on site at the customer's premises.
  • Internally, you work closely with the software development, support and sales departments and the project manager.
  • You document the technical implementation during the project.

Your profile

  • You have a degree in computer science or a comparable course of study; alternatively, as a career changer (m/f/d), you have a high affinity for IT and initial experience.
  • You have basic knowledge of Linux, SQL and web technologies as well as process design and modelling (UML, BPMN).
  • You like to work in a solution-oriented manner, are communicative and enjoy working with people.
  • You have a very good command of German and English, enjoy communicating technical knowledge and are not afraid of travelling (15%).

Apply now!

You prefer to send us your application by e-mail or post?

Simply send us your application by e-mail to:
or by post to: KIX Service Software GmbH | Human Resources | Schönherrstr. 8 | 09113 Chemnitz

Subject: "Consultant IT Service Management"

Your contact person

Personal Officer

0049 371 27095661


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The mandatory fields marked with "*" are essential for contacting us.