Digital FutureCongress virtual 28.-30.09.2021
Cape IT with a lecture and exhibition stand
The nationwide DIGITAL FUTUREcongress is the largest online congress trade fair for medium-sized companies on current topics relating to digital transformation, process optimization and new business models. It is the virtual meeting point for decision-makers, managing directors and (IT) managers from SMEs and industry who want to get first-hand information from technology professionals about digital transformation, process optimization and new business models.
Cape IT will be there live with a virtual exhibition stand and an exciting lecture on the subject of "Service as the business field of tomorrow - creating sustainable customer benefits with openness".
We look forward to you!
Service as tomorrow's business area - creating sustainable customer benefits with openness
Modern medium-sized companies understand technical customer service, servicing and maintenance, inventory and device management as well as after-sales service as part of an overarching service management. The goal is the efficient, structured, consistently high quality and measurable processing of all service orders. Knowledge and quality management build on this. In practice, leading companies use specialized software for this.
The lecture gives ideas on how, step by step, profitable, service-oriented business areas can be built up for the future with simple means and small extensions to the service portfolio.
Tuesday, 09/28/2021, 12:30 pm - 12:55 pm
Stage 5: Digitalization & Transformation
Speaker: Hendrik Schulze // Employee in specialist sales at Cape IT