Partnership 
KIX and OPENCELIUM

Automated API management with OpenCelium
With the open source API management hub OpenCelium, API interfaces can be systematically and automatically configured, managed and synchronised: End-to-end, without code, using a connection wizard that allows users to build the desired interface individually via drag and drop or to use a ready-made interface from the template library "out of the box". This connection wizard connects applications for IT operations and IT service management in a simple way so that they can communicate seamlessly and exchange data with each other easily. This simplification of work leads to considerable time and cost savings for those responsible.

Connection wizard instead of API scripting
IT administrators and developers are faced with the challenge of further developing highly distributed systems in data centres and/or in the cloud during ongoing operations and continuously adapting them to current business requirements. Their goal is to ensure smooth IT operations by harmonising the various components between backend and frontend as well as web and IT services. Their central task is to manage programmable interfaces (APIs) between the various complex components. In simple terms, OpenCelium uses the API of application A to obtain data and translates it into the correct format for the API of application B. OpenCelium is not limited to two tools or unidirectional communication. Bidirectional communication can also be realised.

Why the name OpenCelium?
Mushrooms are enormously valuable and irreplaceable, both medically and ecologically. They recycle organic waste into nutrients and humus. Their mycelium, a network of hyphae, is used by trees to exchange information and warn of threats. This natural wonder inspires OpenCelium, whose name is derived from the English word "mycelium". "My" has been replaced by "open" to emphasise our open source philosophy. OpenCelium offers an open technology that connects applications and automates processes, similar to the way mycelium enables trees to communicate.

KIX Service Software GmbH develops and markets the eponymous service management software "KIX", one of the world's leading open source ITSM systems. Over 400 customers from various industries use KIX for their service management or technical customer service. 

The company, which was founded in 2006, is still growing today. CiCS, released in 2008, became KIX4OTRS, in 2014 the largest community module for ((OTRS)) Community Edition. This eventually gave rise to KIX, a separate and independent product, which was presented at CeBIT in 2015 and received a fantastic response. What started out as two offices in the Chemnitz Technology Centre has now become a flourishing company in the Chemnitz Schönherrfabrik and an office in Dresden.  

KIX is flexibly available as an on-prem or cloud solution. In addition to extensive and customisable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards, etc.), KIX offers a wide range of expansion options. This means that professional field service management, automated device inventory and maintenance planning, 15 ITIL^® 4 practices, time recording and much more can also be implemented.