The ticket system for ITSM and technical customer service
KIX Cloud is the optimal solution for your service processes in maintenance and repair.
Try it out free of charge
THE BENEFITS TO YOU
KIX Cloud service management software
Designed both for facility management and technical service operations, the KIX Cloud service management software will help you digitalize your business processes. Our mobile Field Agent app lets service technicians flexibly access and process their service jobs even when on the road.
Designed both for facility management and technical service operations, the KIX Cloud service management software will help you digitalize your business processes. Our mobile Field Agent app lets service technicians flexibly access and process their service jobs even when on the road.
Intuitive operation
Simple, user-friendly interface thanks to a modern design geared to the user.
Intuitive operation
Simple, user-friendly interface thanks to a modern design geared to the user.
Documentation
Perfect support through the seamless documentation of all service jobs.
Documentation
Perfect support through the seamless documentation of all service jobs.
Mobile
Access and work on all service data at any time and from any location.
Mobile
Access and work on all service data at any time and from any location.
Process-optimized
Real-time control of your mobile service teams, allowing you to keep track.
Process-optimized
Real-time control of your mobile service teams, allowing you to keep track.
Up to date
You will always work with the latest KIX Cloud version, while we keep your system up to date in the background.
Up to date
You will always work with the latest KIX Cloud version, while we keep your system up to date in the background.
Secure data center with ISO certification
Cloud operation via data center with ISO 27001 certification and secure hosting within Germany in compliance with German data protection provisions.
Secure data center with ISO certification
Cloud operation via data center with ISO 27001 certification and secure hosting within Germany in compliance with German data protection provisions.
Vorteile
Service Management Software KIX Cloud
Ob Facility Management oder technischer Service - die Service Management Software KIX Cloud unterstützt Sie bei der Digitalisierung Ihrer Unternehmensprozesse. Dank der mobilen Field Agent App können Servicemitarbeiter auch von unterwegs ihre Serviceaufträge flexibel abrufen und bearbeiten.
Ob Facility Management oder technischer Service - die Service Management Software KIX Cloud unterstützt Sie bei der
Digitalisierung Ihrer Unternehmensprozesse. Dank der mobilen Field Agent App können Servicemitarbeiter auch von unterwegs
ihre Serviceaufträge flexibel abrufen und bearbeiten.
Intuitive Bedienung
Einfache und benutzerfreundliche Oberfläche durch modernes und nutzerzentriertes
Design.
Intuitive Bedienung
Einfache und benutzerfreundliche Oberfläche durch modernes und nutzerzentriertes
Design.
Dokumentation
Perfekte Unterstützung durch lückenlose Dokumentation aller Serviceaufträge.
Dokumentation
Perfekte Unterstützung durch lückenlose Dokumentation aller Serviceaufträge.
Ortsunabhängig
Jederzeit und von überall auf alle Servicedaten zugreifen und daran arbeiten.
Ortsunabhängig
Jederzeit und von überall auf alle Servicedaten zugreifen und daran arbeiten.
Prozessoptimiert
Echtzeit-Steuerung der mobilen Serviceteams, Sie behalten den Überblick.
Prozessoptimiert
Echtzeit-Steuerung der mobilen Serviceteams, Sie behalten den Überblick.
Up-to-date
Sie arbeiten jederzeit mit der neusten KIX Cloud-Version, wir halten Ihr System im Hintergrund immer auf dem aktuellen Stand.
Up-to-date
Sie arbeiten jederzeit mit der neusten KIX Cloud-Version, wir halten Ihr System im Hintergrund immer auf dem aktuellen Stand.
Datacenter ISO-zertifiziert und Sicher
Cloud-Betrieb über ISO27001 zertifiziertes Datacenter und sicheres Hosting innerhalb Deutschland unter Gewährleistung des deutschen Datenschutzes.
DASHBOARD
No need for the tedious preparation of statistics and reports. The integrated dashboards in KIX Cloud provide you with an overview of all your service orders in real time. You can react to weak points and take countermeasures in no time at all, helping you save money.
DASHBOARD
No need for the tedious preparation of statistics and reports. The integrated dashboards in KIX Cloud provide you with an overview of all your service orders in real time. You can react to weak points and take countermeasures in no time at all, helping you save money.
Mobile Service App
With the mobile Field Agent app, you can easily process all service jobs on the road. As the app also operates offline, your service technicians can access it where and when they need to, whether they're in a rented apartment or a boiler room. In addition, service jobs can be processed in a structured way with the help of checklists and work steps can be documented as notes and/or photos.
Mobile Service App
With the mobile Field Agent app, you can easily process all service jobs on the road. As the app also operates offline, your service technicians can access it where and when they need to, whether they're in a rented apartment or a boiler room. In addition, service jobs can be processed in a structured way with the help of checklists and work steps can be documented as notes and/or photos.
USING KIX
KIX Cloud and the mobile Field Agent app will transform your work experience. See for yourself how easy and flexible it is to use the KIX Cloud service software.
SELF SERVICE PORTAL
The KIX Self Service Portal makes it easier for you and your clients to work together. They can easily create their own tickets and communicate with you, thereby reducing unnecessary waiting time. Your customers can also check for themselves at any time on the processing status of reported service jobs. This saves time and costs on both sides and helps you focus on the actual service processes.
SELF SERVICE PORTAL
The KIX Self Service Portal makes it easier for you and your clients to work together. They can easily create their own tickets and communicate with you, thereby reducing unnecessary waiting time. Your customers can also check for themselves at any time on the processing status of reported service jobs. This saves time and costs on both sides and helps you focus on the actual service processes.
Kanban Board
Increase the efficiency of your work processes with the flexible Kanban Board and ensure a continuous workflow for your service jobs. Create a visual display of all jobs and keep a constant eye on their progress.
Kanban Board
Increase the efficiency of your work processes with the flexible Kanban Board and ensure a continuous workflow for your service jobs. Create a visual display of all jobs and keep a constant eye on their progress.
GET OFF TO A FLYING START WITH KIX CLOUD
Start your completely new work experience with KIX Cloud today.
