ITIL 4 compliant ITSM with KIX?
Get started easily with ITIL Practices!
If you want to organize your IT service management according to ITIL (Information Technology Infrastructure Library), KIX offers the perfect extension with the ITIL Practices add-on. KIX is certified for over 15 ITIL® 4 Practices and is an accredited PeopleCert Tool Vendor with Gold status. This makes KIX the most feature-rich ITIL-capable open source software on the ITSM market.
Automate maintenance orders
and time-saving management with KIX
To ensure smooth operations, almost every company and organization needs to regularly maintain its physical and non-physical equipment. This ranges from entire buildings and facilities, tools and equipment to contracts, licenses and IT systems. With the Maintenance Plan Add-On, KIX offers the opportunity to comprehensively manage regularly occurring tasks and to integrate these quite intelligently into your service management processes.
KanBan with KIX: All tickets and tasks
tasks at a glance
Do you want user-friendly ticket management and a better overview of all tasks and responsibilities? The integrated KIX KanBan board offers your service teams a structured, user-friendly work interface and enables intuitive processing of all service processes in the company. Whether for ITSM, enterprise service management or customer support - turn your service teams into happier service teams with KIX KanBan.
Field Service Management for
mobile service teams and technicians
Your service teams are not only sitting infront of their computers and answering tickets, but are on the road? With the mobile KIX Field Service App, we have just the right tool for your service staff. It makes it easy to digitize and automate your field service management - and is seamlessly integrated into your overall service management processes. The great thing is that the app is currently available as a free add-on for all KIX Pro customers.
Extend your Service Management an talk to us
Do you want to learn more about existing interfaces and add-ons or test them directly? Do you have questions about our REST API or how to connect other tools to KIX without programming knowledge? We are happy to help you!