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KIX CLOUD

KIX Cloud is the intuitive system for your technical service, enabling you to work efficiently using a paperless solution. The state-of-the-art interface makes the software very easy to use. The solution is provided flexibly in the cloud and already includes the support. This means you do not need to wait for tedious installation processes or perform any maintenance work or updates. You have transparent costs at all times as the solution is charged by agent and month.

KIX Cloud

KIX Cloud is the intuitive system for your technical service, enabling you to work efficiently using a paperless solution. The state-of-the-art interface makes the software very easy to use. The solution is provided flexibly in the cloud and already includes the support. This means you do not need to wait for tedious installation processes or perform any maintenance work or updates. You have transparent costs at all times as the solution is charged by agent and month.


Areas of application

KIX Cloud is the intuitive Software as a Service (SaaS) solution for your technical service. Concentrate on your core business and entrust us with operating your service management system. KIX Cloud includes our expert support; this means you do not need to wait for tedious installation processes or perform any maintenance work or updates.


MAINTENANCE & AFTER SALES SERVICE (TECHNICAL SERVICE)

KIX helps you when carrying out and automating the following tasks:

  • Documentation and coordination of faults/unplanned maintenance

  • Planning of regular maintenance work

  • Reminders to replace parts subject to wear

  • Organization of recurring orders

  • Assignment planning for service engineers

  • Mobile support for service engineers (Field Agent App, online & offline)

  • Establishment of a knowledge database


FACILITY MANAGEMENT

KIX supports your service management in the following areas:

  • Receiving and structuring tenant messages

  • Central organization of workflows in facility management

  • Inventory and support for building services (technical workstations)

  • Commissioning and organization of building services

  • Organization of procurement management

  • Management of external tradespeople for electrical installations, sanitary equipment, etc.   



Other features


SIMPLE INTEGRATION

Fast, straightforward integration into your Intranet or own Self Service Portals, and open interfaces for connecting ERP and other workflow systems

ASSET MANAGEMENT

Recording, management, and overview of technical equipment, network, and software, together with licenses, all clearly presented in an explorer-type tree view

FAULT MANAGEMENT

Recording and query handling of error messages



KIX Cloud is the intuitive system
for your technical service.

• Up to 20 agents:
€33 per agent and month (net)

• 21 to 50 agents:
€30 per agent and month (net)

• More than 50 agents:
€19 per agent and month (net)




OTHER PRODUCTS


KIX START

Manage your business processes using the service system for beginners. KIX Start is the service desk software for all your IT requirements.

KIX PRO

The business solution for your service system is intended for use in the professional IT and technical service field and provides an effective overview of your business processes.


What our customers say


I'd like to thank cape IT sincerely for their unbelievable flexibility and exemplary commitment to service.

René Müller, Head of Implementation Management & Field Service, htp GmbH



Videos

Want to find out more? Watch our videos to see how KIX works and where you can use our software!

Videos

Want to find out more? Watch our videos to see how KIX works and where you can use our software!



Training courses and webinars


CONTACT

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