The two browser-based service systems KIX (free) and KIX Professional (charged) include comprehensive functionality to support you efficiently in your IT service and technical service. KIX Professional can be extended by numerous additional modules in addition to the out-of-the-box contained basic functions. KIX Professional MRO is a bundled software that is specifically tailored to the needs of the industrial sector.
In the following overview you will find a selection of product components to get a first impression. If you have questions, feel free to contact us.
KIX Professional MRO
|Processing Faults, Complaints, Queries|
|Self Service Portal|
|Service Catalog Management|
|Service Level Management|
|Device Database / Inventory Management|
|For small IT environments|
For mid-sized and big IT environments
Technical Equipment like Building Technology, Hoisting Technology,...
|Automatic Device Inventory|
|Integration Remote- Management-Tools, Skripting,...|
|Further Process Support|
|Order Management (internal, external service contractors/suppliers)|
|Field Service Management (mobile offline)|
|Care and Services|
|Automatic Deployment of
|Admin-Standard-Training once a year incl.|