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Whether on-prem, cloud, 5 agents or 5000!
KIX offers fair pricing models for your service management

most popular version

KIX Start

KIX Pro Business

KIX Pro Enterprise

Service Time (CET)
12 hours / 5 days per week
12 hours, 7 days per week
Response Time for critical failure
4 hours
1 hour
Calls per year and month
24 per year
48 per year
Response time to service requests and feature requests
24 hours
12 hours
Prices Cloud
NOT APPLICABLE
from33 €per month / agent
ON REQUESTfrom 30 agents
Prices On Prem
FREE OF CHARGElimited functionality, no support, no maintenance
Download GitHub
ON REQUESTpackages of 10 - 250 agents
Testing KIX
ON REQUESTfrom 250 agents
Testing KIX
Produkt
Service Time (CET)
Response Time for critical failure
Calls per year and month
Response time to service requests and feature requests
Prices Cloud
NOT APPLICABLE
Prices On Prem
FREE OF CHARGElimited functionality, no support, no maintenance
Produkt
Service Time (CET)
12 hours / 5 days per week
Response Time for critical failure
4 hours
Calls per year and month
24 per year
Response time to service requests and feature requests
24 hours
Prices Cloud
from33 €per month / agent
Prices On Prem
ON REQUESTpackages of 10 - 250 agents
Produkt
Service Time (CET)
12 hours, 7 days per week
Response Time for critical failure
1 hour
Calls per year and month
48 per year
Response time to service requests and feature requests
12 hours
Prices Cloud
ON REQUESTfrom 30 agents
Prices On Prem
ON REQUESTfrom 250 agents

At a glance: essential features,
functions and services

Basic features

ITIL Practices Add-On

ITIL Practices Configuration

Inventory & IT Asset Management (ITAM)

Exteral Data Sources & Tools

Add-ons

Infrastructure & Login

Services

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