Distributors sell KIX Professional Maintenance and Service Contracts with their own sales team.

They don't carry out own projects.

Distributors are ideal if you want to purchase maintenance subscriptions and take charge of their own project.

Distributors sell KIX Professional Maintenance and Service Contracts with their own sales team.

Likewise, they are your ideal contact, for example for standard installations and KickOff-consulting, if you want to put the service system into operation with their support. With first-level support for KIX products, you'll receive initial support after installation.

The c.a.p.e. IT as maintainer also involves project partners in their own project.

Technology partners develop together with c.a.p.e. IT the KIX product line. These include, for example, integration or add-on modules.

A technology partnership is independent of the sales partnerships.

KIX Professional Partner in Germany


As an established medium-sized software developement and consulting company, SINTEC Informatik GmbH is a concept for custom-made IT applications and IT services with a focus on your entire business process. Competence, flexibiliy and quality are our maxims.

In client and system management we work with highly flexible, expandable IT management solutions. For this reason we're partners of leading German manufacturers in the areas of efficient authorization management, automated client and server management and innovative IT service/helpdesk solutions.Quality and userfriendliness are the focus, but we also pay attention to predictable implementation and support costs. Short communication channels, close customer contact and highly qualified employees ensure that our complete package is right.

project partner
Your contact person:
Stefan Schraml
Head of Competence Center Systemmanagement
Phone: +49 9287/95623-100
Mail: Stefan.Schraml@sintec.de

SINTEC Informatik GmbH
Ludwig-Quellen-Straße 18
90762 Fürth

Founded: 1994
Headquarter: Fürth bei Nürnberg
Employees: approximately 120 Mitarbeiter
CEO: Beate Schiler, Otto Schöner
Certified after DIN EN ISO 9001:2015



NETfinish has been on the market as an IT service provider since 2002 and advices indepently and always with a focus on the individual needs of the customer. For more than 15 years, the Netfinish teams has been bringing its certified expertise to the fore. In the areas of server technology, hosting, network solutions, security and backup in the customer projects. Due to its many years of experience with numerous clients, NETfinish works cross-industry and practice-oriented. NETfinish is located in the largest technology center in Germany, the W-tec in Wuppertal, and has a large network of innovative partners, manufacturers and distributors. proejct partner
Your contact person:
Michael Gerhardt
Director Sales & Marketing
Phone: +49 202 97465-0
Mail: info@netfinish.de

NETfinish GmbH
Heinz-Fangman-Str. 4
42287 Wuppertal



BayCIX GmbH is an IT system house in Landshut. As a regional service provider, we offer companies in and around Landshut individual all-round IT support, from simple PC workstations to complex virtual environments. The BayCIX team is always on hand to answer any questions you may have about IT security, IT infrastructure and virtualization IT solutions and benefits from 19 years of system house experience. project partner
Your contact person:
Dominik Zajac
Phone: +49 871/925360

Benzstraße 13
84030 Landshut

Founded: 1999
Headquarter: Landshut
Employees: approximately 12 Mitarbeiter
CEO: Thomas Zajac, Dominik Zajac, Caroline Zajac



KIX Professional partner international


SEEAS is specialised in open source service management solutions.

Our knowledge of KIX combined with our excellent knowledge of Service Management and Customer Service processes makes us the ideal partner for KIX implementations in the Netherlands and Belgium.

project partner


seeas B.V.
Waldeck Pyrmontlaan 2
2051 HX Overveen

Phone: 0031208201105
E-mail: info@seeas.nl



OPGK Software is a full-cycle custom software development company focused on open-source solutions. Trusted by market leaders worldwide, they focus on coding complex projects into the simple and intuitive software. OPGK Software's core area of expertise is KIXDESK and OTRS along with consulting, implementation, on-going maintenance and support services. Understanding both business and technology allowed their team to serve not only as an expert in implementing OTRS and KIXDESK to numerous industries for some of the most established companies across the globe but also a worldwide leader in developing custom add-ons for OTRS and KIXDESK. To contribute to the open-source communities, the dedicated Perl team created a set of add-ons available completely for free. Yet, to address the constantly changing customer- and request-related fields, their efforts additionally focus on developing premium ones. 

project partner

OPGK Rzeszów S.A.
Geodetów 1, 35-328
Rzeszów, Poland

Mail: info@opgksoftware.com
Phone: +48 694 509 649



KIX Professional technology partner


uib GmbH is an open source service provider that develops the product opsi (open - PC Server Integration) and offers project and support services based on it. opsi is a client management system for Windows. The solution also includes hardware and software inventory and license management modules. As a technology partner uib, we integrate opsi into our KIX product line. technology partner


The baramundi software AG provides companies with efficient, secure and cross-platform  management of workstation environements. Around the world, customers of all sizes and from every sector benefit from the independant manufacturer's many years of experience and outstanding products. These are compiled into an integrated, future-orientated approach in  baramundi Management Suite: client management, mobile device management and endpoint security are provided via a shared interface, using a single database and according to global standards. technology partner


Univention is a leading provider of open source identity management products.

Univention Corporate Server (UCS) is the open platform for operating and managing complete IT infrastructures. With UCS server systems can be operated and managed centrally and applications can be connected via interfaces or integrated from the integrated App Center into the existing environment. UCS can be used on premise as well as in the cloud or in hybrid environments. The Univention App Center contains around 80 enterprise applications, which include groupware, ERP, CRM, backup and many other solutions.

With UCS@school, Univention also offers a solution for the centralized identity management of IT solutions in schools for school authorities.

technology partner


With verinice SerNet GmbH offers a cross-platform tool for information security management. International standards (ISO 2700x) are integrated, as well as the IT-Grundschutz of BSI with its specially licensed catalogs and field-tested GSTOOL import. Other standards or own specifications can be implemented as well as an Information Security Assessment (ISA). Also risk analysis, vulnerability management and descriptive reports verinice allows. The ISMS tool is available under GPLv3 as Free Software. International companies, associations as well as german municipal, provincial and federal authorities use it reliably. SerNet GmbH, founded in 1997 in Göttingen, looks after 2000 existing customers in Germany, Europe and the USA. The worldwide services include the support of firewall and VPN systems. technology partner