Release: Updates for KIX4OTRS and OTRS modules
Following product updates are available:
- New community module: TemplateX 4.0.0
- Bugfix-Releases: KIX4OTRS 7.0.2, 6.1.7, 5.1.15
- Bugfix-Releases: KIXCore 4.0.2, 3.0.8
- Bugfix-Releases: ServiceImportExport 4.0.0 & 1.3.4
The package TemplateX extends the possibility to administrate template's fields for recipients (“To”, “CC” and “BCC”) in the standard OTRS. It also extends the standard OTRS with the possibility to define a ticket state within a template for answering or forwarding a message.