Release: New KIX4OTRS 5.1 for OTRS 3.2

From now, you can download the new KIX4OTRS 5.1 (compatible with OTRS 3.2). The new version includes among all following, tried and tested, extraordinarily useful functions:

  • Interactive CI-graph for clear displaying, quick linking of configuration objects and easy navigation through the IT environment
  • Individually (agent-specific) configurable column attributes within the inventory lists in the CMDB
  • Individually (agent-specific) configurable column attributes within the ticket lists in the dashboard
  • Hierarchic text modules for the clear order of single text modules according the set category
  • „Save as Draft“ for the temporary memory for drafts related to eMail answers and notes
  • Search template tool for (among all) team leaders for easy sharing and administration of created search templates
  • Use of search templates in the PostMaster-Filters for pre-classification from among all automatic eMails from monitoring systems to achieve direct mapping of check lists

Upgrade your system now and test the new, wow-effect related to the use of new KIX4OTRS 5.1.

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