Release: KIX4OTRS 7 for OTRS 4
KIX4OTRS 7 is ready to be downloaded immediately.
KIX4OTRS 7.0 is a version of KIX4OTRS 6.1 ported to OTRS 4, therefore users who use KIX4OTRS 6.1 will recognize the interface quickly. Important aspect - next to the technical improvements of OTRS itself - is the continuity, among all due to the flat design of OTRS. Our focus was set on stability and integration of further OTRS modules.
As already communicated via our press release, some KIX-functions flew into OTRS 4 and the commercial version OTRS Business Solution. Rico Barth, the CEO of capeIT, summarizes: „Through the practical relevance of KIX4OTRS, it was possible for many functions to flow back into the OTRS basis in the last years and it shows that KIX4OTRS is a crucial contribution of the open source software”.
New KIX-features will be included in the KIX4OTRS 7.1.
If you wish an upgrade of your OTRS environment, please contact us. We support you gladly.