Press release: From Chemnitz to China
Xi'an Dian Tong Software was founded in Xi'an, the first capital city of China. The company is focused on services related to Open-Source-Software OTRS (Open Ticket Request System). The company will deploy the product KIX4OTRS and the additional OTRS modules of cape IT on the Chinese market. Complementary, the company will provide services as consulting, trainings, development and support. The company will also translate KIX4OTRS into Chinese starting with the software version 6.0. Translations for further OTRS modules will follow. Both companies talk intensively about further development of common products for optimization of service processing.