OTRS services: Flexible range of services we offer
The range of service providing within a prepaid package includes following services:
- consulting within ITIL and IT-Service Management
- consulting, conception within application OTRS
- customizing, development, integration of application OTRS
- workshops and trainings related to application OTRS
The single services can be mixed freely. The travel cost will be invoiced as accrued. Prepaid packages will beinvoiced in advance. The invoiced contingent can be used by the customer freely within 3 years (starting with commissioning date) and 15 minutes are the single service providing unit. When the contingent is used up, the customer can order a new prepaid package.
Order flexible services within OTRS here.