KIX4OTRS-Feature of the month: Dynamic Fields based on different object references
Similarly to Dynamic Fields extension to values from the GeneralCatalog, KIX4OTRS offers different object references. Currently, Agents, customer contact person and company are supported. The selection is available as a DropDwon, list or AutoComplete. The customer contact person can be linked with the ticket automatically. KIX4OTRS... One step ahead in service!