Current product news: Product updates / new releases

KIX4OTRS

Following product updates are available:

  • KIX4OTRS 6.1.1, 6.0.10, 5.1.9, 5.0.9
  • KIXCore 3.0.4

KIX4OTRS is also available for UCS 4.0 in the App Center.

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Following modules are already available for OTRS 4.0

  • CustomerUserImportExport 1.11.1
  • CustomerCompanyImportExport 1.5.0
  • DynamicFieldITSMConfigItem 1.2.0
  • ServiceImportExport 1.4.0

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Changes of the maintenance cycle for KIX4OTRS

As announced during the KIX4OTRS customer conference, we have changed the maintenance cycle for KIX4OTRS:

  • Bugfix-Releases will be published once a month (instead of once in two months
  • we maintain three last OTRS frameworks (instead of two)
  • we maintain just the last feature releases of KIX4OTRS for the relevant OTRS framework (instead of all releases)

Currently, we maintain KIX4OTRS 5.1 and 6.1. With release of KIX4OTRS 7 for OTRS 4.0, we will maintain KIX4OTRS 5.1, 6.1 and 7.0.

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