Additional OTRS maintained module: CI-AdminModules
If you work more often with the CMDB, you mostly need a direct link to the external tools or a management console of a chosen object. CI-AdminModules allows to configure different direct access possibilities in the additional tab of the CI view. As examples of direct acces can be named: Remote Desktop Access via VNC or ssh, access to the inventory backend of the object, tape libraries, printer pooler, router, switches, etc. The direct access possibilities can be activated per CI class and are object-related (configurable).
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