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KIX PRO V17 ITSM-Training

INTRODUCE FLEXIBLE ITIL PROCESSES WITH KIX PRO


With its complete range of functions, KIX Pro provides the basis for every successful service management. The software is extremely flexible and adapts smoothly and efficiently to existing work processes in IT and technical service.

Make your KIX Pro even more powerful and ensure the quality of your IT service management by using our proven templates for IT processes (ITIL). We will show you how to bring transparency and overview to your infrastructure with the help of the integrated Asset & Configuration Management Database (CMDB) and how a cleanly structured service catalog helps to avoid business risks.


KIX PRO V17 ITSM TRAINING DATES

In small groups, our instructors will provide you with practical knowledge for the successful use of KIX Pro. Learn about the many ways in which KIX Pro can help you meet your ITSM requirements and find out how you can map your services digitally and easily in the IT service catalog.

Note to participants: This training is specifically designed for administrators who technically manage KIX Pro. Basic Linux knowledge is an advantage, as some demonstrations and examples will be performed on the console level of the KIX server.

 

Wednesday, 10.03.2021, 09:00 a.m. to 5:00 p.m.

Wednesday, 02.06.2021, 09:00 a.m. to 5:00 p.m.


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