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Open Source ITSM for modern
public administrations:
KIX & publicplan

publicplan uses the open-source system KIX to help administrations organize their internal service processes in a professional and efficient way. As part of the solution portfolio, KIX supplements traditional IT service processes with flexible, automatable workflows, whether in IT operations, technical field service, or citizen service.

The focus is on digital sovereignty, adaptability, and efficiency — not as buzzwords, but as real added value. For publicplan, KIX is more than just one tool among many; it is another strong element on the path to modern, user-centered administration.

Creating an open, self-reliant, and customized digital government

publicplan makes digital administration possible — open, sovereign, and tailored to your needs. As a leading IT service provider for the public sector, publicplan develops powerful open-source solutions tailored to the needs of administrations and public authorities at its locations in Düsseldorf, Berlin, Cologne, and Málaga.

With a deep understanding of public sector processes and a clear focus on future viability, PublicPlan creates solutions that work and transform.

With KIX, we can offer our public sector customers a technically impressive solution that improves administration.

Maximilian Katzer
Partner Management Public Sector, publicplan GmbH
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