Integrate, automate,
and improve service processes
sustainably: KIX & becon
As an official consulting partner of KIX Service Software, becon GmbH supports companies in the optimization and digitalization of their service processes. Our goal is to adapt KIX to the individual requirements of our customers in order to enable transparent workflows and sustainable improvements in service quality.
For over 35 years, becon GmbH has helped companies digitize and automate their IT processes. Our services include API integration, service management, ITSM integration, system monitoring, log analysis, and information security, from initial planning to successful implementation.
In addition to integrating proven solutions, we develop our own open-source tools, such as the OpenCelium API integration hub and the DataGerry asset management solution. With our extensive experience in the IT industry, we provide customized solutions for modern IT service organizations, establishing the groundwork for efficient, flexible, and future-proof service processes.
OpenCelium easily links services and systems, eliminating the need for complex individual integrations — a significant advantage for companies looking to integrate KIX into their existing IT landscape.
By partnering with KIX, we are expanding our portfolio with a future-oriented solution for service management processes. We look forward to supporting companies in making their processes more efficient and customer-oriented.
