Strong ITSM partnerships for
open source & digital sovereignty
KIX collaborates closely with select technology, sales, and consulting partners to deliver open, ITIL-compliant, sustainable ITSM solutions.
Our focus is on meaningful integrations, open standards, and practical solutions that can be flexibly integrated into existing IT landscapes, not on individual tools. The result is a strong partner network that promotes digital sovereignty and reduces the long-term burden on organizations.
Sales and consulting partnerships for introducing,
operating, and further developing the KIX ITSM solution.
Sales Training and Positioning: regular sales training for effective KIX pitches, from problem definition to use cases to successful closure
Technical Training: competence building for consulting and projects; teams present themselves to customers with proven expertise
Firsthand Product Information: earlier/prioritized access to new releases — always one step ahead in argumentation and implementation
Partner Community and Network: exchange of experience; shared best practices; co-/cross-selling
Joint Trade Fair and Event Appearances: increase visibility; showcase ecosystem — customers recognize the added value of our connection at a glance
Access to the Public Sector: open source and on-premises as a door opener for contracts and government projects
Support KIX Product Development: opportunities to help shape product management and development
Professional Sales Partnership: support in acquiring new customers; lead protection and sharing, joint roadshows; manufacturer support
Portfolio Expansion and Customer Loyalty: expand your own product and service portfolio; gain additional cross-selling and upselling options; increase customer loyalty by offering greater benefits
Additional sales and recurring revenue: predictable income through an attractive licensing and service model
We have been working successfully with our partners for many years and look forward to many more joint ITSM projects - for the best possible benefit of both our customers.
Frank HelmSales & Consulting Partner Manager, KIX Service Software GmbH
Working Together for Digital Sovereignty in Austria.
Effective IT Service Management (ITSM) requires two key pillars: powerful software and in-depth, on-site implementation expertise. To provide this combination to organizations in Austria, KIX Service Software GmbH is joining forces with Tech Bull GmbH in Vienna, effective immediately.
Technology partnerships
for integrated IT service management
Product and documentation materials: provision of KIX product and documentation materials for the development of interfaces and add-ons.
Own KIX system: provision of a KIX test system for development and demonstration purposes.
Professional technology partner management: close and continuous exchange of information with our technology partner management team.
Tech-Up & Early Access: regular updates on planned innovations, changes, and other developments
Joint marketing of the technology partnership: presentation of the use case on kixdesk.com/Partner-Landingpage, joint public webinars, presentation of the solution at KIXCONF, joint social media campaigns, mailings, and more
At KIX, we believe that technology partnerships are much more than just interfaces and integrations. Together with our partners, we develop open, sustainable solutions geared toward real requirements that work in the long term. True innovation is based on dialogue, partnership, and equality.
Jörg BrücknerTechnology Partner Manager, KIX Service Software GmbH
