27/06/2022
 

WORKFLOW CONFIGURATION & AUTOMATION IN KIX

ADDITIONAL DATE - REGISTER NOW


Take the opportunity to register for the additional date of our KIXCONF workshop!


"Possibilities of workflow configuration and automation of service processes in KIX"

In this workshop we will explore the possibilities of workflow configuration and automation in KIX 18. We will also specifically address the differences to known functions and ways of working with KIX 17 and show new ways of using them. Among other things, we will address the following scenarios:

  • Setting up your own ticket templates and dialogues
  • Passing on information between tickets/procedures
  • Integration of assets, contacts, organisations in ticket workflows
  • Use of dynamic fields and form fields as well as the underlying building blocks (Macro Actions, etc.)

Important information: This workshop takes place within the framework of this year's KIXCONF and is valid as an additional date for the fully booked workshop of 23/06/2022. Any discount agreements do not apply here.


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