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Wanted: Bright minds, go-getters, and proactive contributors (M/F/D)
Testing KIX
Testing KIX
Team KIX Service Software - Headerbanner

Open Source Service
Management from Chemnitz

KIX is developing the world's most comprehensive service management 
platform on an open source basis. We put service teams and IT managers 
back the power over their service management.

Open Source as a basic principle

For us, open source is more than just a technical detail. It's a way of thinking. The freely available KIX source code ensures transparency and traceability and establishes the basis for true digital sovereignty.

Our customers can examine and understand how their service management platform works. At the same time, they have the freedom to manage operations, customizations, and further developments as they see fit. This is achieved in a manner that aligns with their requirements, structures, and compliance guidelines.

The result is service management that remains independent of closed vendor ecosystems and controllable in the long term.

  • Everything from a single source.
    We are manufacturers, consultants, and support partners. This means we understand KIX from both a product perspective and the day-to-day reality of our customers.
  • Close to real-world requirements.
    We carefully analyze processes, structures, and industry-specific requirements. The result is solutions that are technically sound and effective in everyday operations.
  • Service is our commitment.
    Whether it’s implementation, support, or further development: We work with dedication, focus on solutions, and maintain direct communication with the people who use KIX daily.
  • Product design with a practical focus.
    We value customer feedback and actively incorporate it into the further development of KIX. This creates a platform that grows with the evolving needs of modern service organizations.
  • Transparent pricing models.
    We offer clear services, transparent pricing, and no hidden dependencies. KIX stands for predictable, transparent service management.
  • Partnership on equal terms.
    We don't see ourselves as an anonymous software provider but as an extension of your service teams.
KIX team at the Chemnitz company run
healthy day at KIX
team event
KIX company hiking day
KIX crew at "Rowing against cancer" award ceremony
KIX staff and partners are playing table soccer
KIX job bike
international employees at KIX
Employees and partners at the foosball table

Join the KIX team!



KIX is home to people who want to improve service management. They are open-minded, practical, and passionate about great software. We’re a family-friendly IT company with flat hierarchies, direct communication, and plenty of room for your own ideas.

If you want to take on responsibility, help shape the future, and work on an open-source platform with real-world value, you’ll find a meaningful environment in one of our departments: development, support, consulting, sales, or marketing.

  • Job vacancies!

Funded Projects

Funded by the Sächsische Aufbaubank (SAB)

Funded by the European Regional Development Fund (ERDF)

Funded by the European Union - NextGenerationEU

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