KIX Service Software GmbH - Specialist for the Open Source Solution KIX

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Open Source as a basic principle

From the very beginning, KIX has successfully relied on open source technology. The KIX source code is freely available. Compared to closed source solutions, our customers benefit from excellent customization and easy auditability. Further advantages for KIX customers are freedom of choice of suppliers and service providers, lower operating costs and high software quality.

Everything from a single source.
We are manufacturer, service provider and consultant in one.
Close to the customer.
We analyze your industry/company requirements and create customized solutions. On time, of course.
Service is our passion.
Our enthusiasm and experience are reflected in the reliability and quality of our services and products.

Active product design.
We actively involve you in product design and work with you to develop features that make your service more effective.
Transparent pricing.
We have clear and fair pricing models with no hidden costs.
Partnership.
Equal communication between you and us is our top priority. We consider ourselves an extension of your technical team.

Employees and partners at the foosball table

Join the KIX team!

We are an innovative and family-friendly IT company. From working students to the CEO, we foster respectful communication at eye level. KIX offers you a creative, flexible and secure working environment. We are always happy to hear from applicants who fit in well with the team and are keen to make KIX the world's leading open source service management software.

Job vacancies!

Funded Projects

Funded by the Sächsische Aufbaubank (SAB)

Innovation Assistant
Planning and implementation of a prototypical integration module for the platform-independent coupling of an open ticket request system with IT security management systems.

Training voucher - operational

Training "Project Management IPMA Level C
Kivitendo "Accounting" training
English Language Training
Apache 2 Webserver Training
PostgreSQL Training
MySQL" Training
ITIL®3"/"ITIL®4" Training
GPM Level D Training
Course "UA1015 UX Designer
Course "Appearance - The somewhat different rhetoric training
Training "Professional Rhetoric - The Art of Persuasion
Training "Libre Office/Open Office for advanced users Calc/Impress/Writer
Training course "The Certified Key Account Manager
Maintenance Specialist Training
LPI Certification Training (LPI-C1)
Responsive Web Design Introduction and Overview Training
Service Management Catalog Training
REST Api Training

Funded by the European Regional Development Fund (ERDF)

Innovation Award
Project to transform the industry-neutral Open Ticket Request System (OTRS) into an industry-specific field service management system for the machinery and equipment industry.

Innovation Award
Project to develop an industry-specific self-service maintenance management application for mid-sized industrial companies.

Trade Show Sponsorship
Presentation of KIX Service Software GmbH (at that time still c.a.p.e. IT) at the Hannover Messe 2016, Maintain 2016, CeBIT 2017, Hannover Messe 2018

Launch of innovative products
Development of a product-related marketing/sales concept and creation of product-related advertising materials for the market launch of an innovative software system KIX MRO for technical service and field service in industrial companies.

Funded by the European Union - NextGenerationEU

Supporting the renewal of the company car fleet

We free service teams!

Open Source as a basic principle

Join the KIX team!

Funded Projects

Funded by the Sächsische Aufbaubank (SAB)

Funded by the European Regional Development Fund (ERDF)

Funded by the European Union - NextGenerationEU

What is KIX?

Software

Service

About us