Innovation assistant
Planning and implementing a prototype integration module for connecting an Open Ticket Request System to IT security management systems on different platforms.

Advanced Training Cheque – Operational

• "Project Management IPMA Level C" training course
• Kivitendo "Accounting" training course
• "English" language training course
• "Apache 2 Web Server" training course
• "PostgreSQL" training course
• "MySQL" training course
• "ITIL" advanced training
• "GPM Level D" advanced training
• "UA1015 UX Designer" training course
• "Presentation – A different approach to rhetoric training" training course
• "Professional rhetoric – The art of persuasion" training course
• "Libre Office/Open Office for Advanced Calc/Impress/Writer" training course
• "Certified Key Account Manager" advanced training
• "Maintenance Specialist" training course
• "LPI Certification" (LPI-C1) training course
• "Responsive Web Design – Getting Started and Overview" training course

Innovation prize
Project for converting the cross-industry Open Ticket Request System (OTRS) into an industry-specific field service management system for mechanical and plant engineering.

Innovation prize
Project for developing a Self Service app for industry-specific maintenance management applications for industrial SMEs.

Trade show funding
KIX Service Software GmbH´s (then still c.a.p.e. IT) attendance at the Hannover Messe 2016, Maintain 2016, CeBIT 2017, and Hannover Messe 2018 trade shows

Launch of innovative products
Development of a product-specific market/sales concept and creation of product-specific advertising materials for launching the innovative KIX MRO software system for technical service and field service in industrial companies.