KIX Field Agent App v1.6.0
We are constantly developing the KIX Field Agent App, which is essential for the effective and mobile work of your field staff. Here we would like to inform you about the currently available release version 1.6.0.
Improvements
Ticket Transfer
- List of unlocked tickets of other users in "My Teams
- Transferring other users' unlocked tickets from My Teams
Asset Ticket Creation
- When creating a ticket, it is now possible to enter affected devices by entering the asset number or using the QR code reader.
- From the asset/device entry view, it is possible to jump directly to creating a ticket for that device.
General Corrections
- Tickets in MobileProcessingState "rejected" are no longer considered by the app.
- Fixed using flight mode in iOS behind proxy.
- Scroll down gesture now refreshes ticket view again.
- Uploading a draft ticket now locks input fields.
Maintenance
The following maintenance and bug fixes have been implemented:
Flutter upgrade to v3
Platform-specific maintenance (Android)
- Fixed certificate error in Android Enterprise
- Ensure compliance with Google Policy Android 11+
Roadmap
The next release of KIX Field Agent is scheduled for Q4/2023. It will include adding attachments from the file system as well as viewing and entering dynamic fields on the ticket.
› Detailed information can be found in the KIX Forum.