KIX and Bechtle have launched a partnership for digital sovereignty in Europe
KIX Service Software, the manufacturer of the open-source IT service management software KIX, is now collaborating with the IT service provider Bechtle. For both companies, this partnership is another step toward offering more digitally sovereign solutions to administrative and industrial customers.
Skills that achieve more together.
Both sides bring complementary strengths to the table. Bechtle, Germany's largest IT system house and one of Europe's leading providers, contributes consulting expertise, many years of project experience and comprehensive managed service skills. KIX provides an established solution with its modular service management platform for the service desk, IT service management (ITSM), and enterprise service management (ESM) that can be operated flexibly in a German cloud or on-premises. This gives customers absolute data sovereignty.
Bechtle's portfolio ranges from IT infrastructures and cloud systems to artificial intelligence. KIX is the leading open-source service management software. It is used by companies in various industries, including banking, hospitals, and the public sector. The solution offers numerous expansion options and is certified in 16 ITIL® 4 practices.
Firsthand accounts
Rico Barth, the managing director of KIX Service Software, is enthusiastic about the partnership.
"I am delighted at how quickly and smoothly we found common ground. With its decades of experience and extensive expertise, Bechtle is at the top of the IT Champions League. Having such a powerful partner at our side makes me really proud.”
Timo König, Bechtle's Solution Lead for Sovereign Workplace, adds:
“Data sovereignty is especially important for critical enterprise service management data. As an open-source solution, KIX provides complete control over stored data, technological independence, and design flexibility. As a digitally sovereign solution, KIX is a valuable addition to our portfolio for companies and public sector clients.”
About Bechtle AG
Bechtle is one of Europe's leading IT service providers. We design future-proof IT architectures, including classic IT infrastructure, multi-cloud solutions, the modern workplace, security, artificial intelligence, and managed services. We also offer intelligent financing and implement sustainable concepts, such as Circular IT, for our customers. Through our subsidiaries, we have become one of the leading specialists in business applications, particularly PLM and ERP. Our multichannel strategy combines personal support at over 120 locations in 14 European countries with digital services and global collaboration. With over 15,500 employees, we are always close to our customers, including SMEs, large corporations, and public sector organizations. Bechtle is listed on the MDAX and TecDAX. In 2024, our revenue amounted to €6.31 billion.
More information: www.bechtle.com