How two hospitals merged their IT infrastructure
Mannheim and Ludwigshafen, two hospitals with a total of 7,000 employees and a good 600 calls to the IT department every day. How does the help desk cope? With an IT Service Management System: KIX.
T Integration with KIX. A success story.
Walid Sbaih, Operations Manager at Innovation und Technologie Rhein Neckar MA und LU GmbH (MaLu), and Chaimaa Boughardain, Team Leader in the Service Management/CISO department, report in the IT magazine CIO on how the highly complex IT infrastructure of two clinics was effectively merged.