Hamburger Sparkasse optimizes IT processes
That's quite a number: 4,400 employees and a balance sheet total of 57 million euros. To manage its complex IT core processes, Hamburger Sparkasse (Haspa) relies on KIX as its IT service management system.
Andreas Hehmann in interview:
The expert for IT strategy and IT architecture at Haspa, explains how workflow and process management are designed against the background of the financial institution's strict compliance requirements.
"For us, KIX is less a ticket tool than a ticket-based order and workflow management system that supports our core IT processes. The adaptability impresses us every day!"