05
05
2026
Mapping Complex Organizational Structures and Precisely Assigning Contacts
The new KIX 18.37 release improves the structure and performance of your ITSM and ESM software. It substantially expands organizational structures and enables precise contact selection. Additionally, features like faster template loading times and direct approvals via URL ensure more efficient day-to-day service operations.
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09
01
2026
Improved performance, better team management and a new Kanban board
With the release of KIX 18.36, KIX Service Software has clearly focused on two essential needs of...
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15
05
2025
Form designer, conversation guide and grouping of ticket actions.
KIX release 18.35 introduces a variety of new features and practical enhancements. Additionally, KIX...
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14
01
2025
Self-service portal enhancements, new inventory functionality, quick ticket templates
Just in time for the new year, the new 18.34 release brings many improvements for your service...
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16
09
2024
S/MIME, multifactor authentication and full-text search
In addition to the new S/MIME encryption and multi-factor authentication, KIX 18.33 includes useful...
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21
05
2024
Single Sign-On, Location Explorer, Out of Office
KIX version 18.32 brings many new features and enhancements, including OpenID Connect for simplified...
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12
03
2024
Performance enhancement, automatic contact assignment, auxiliary fields
Version 18.31 introduces a number of new features and enhancements to KIX. In addition to...
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08
11
2023
New self-service portal, flexible rights management, contact change log
The current release primarily contains a large number of measures for the transition to the second...
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18
07
2023
Workflow optimization, service catalog & configuration management
The current release KIX 18.29 primarily contains a large number of improvements, corrections, and...
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03
05
2023
Self Service Portal 2, pagination, basic ticket permissions
A particular highlight of the current release is the development of the Self Service Portal 2...
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