14
01
2025
Self-service portal enhancements, new inventory functionality, quick ticket templates
Just in time for the new year, the new 18.34 release brings many improvements for your service customers and agents. Expect more flexibility in the self-service portal, faster ticket template selection, new dynamic dialogs to guide your service agents through ticket creation and processing, and more.
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16
09
2024
S/MIME, multifactor authentication and full-text search
In addition to the new S/MIME encryption and multi-factor authentication, KIX 18.33 includes useful...
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21
05
2024
Single Sign-On, Location Explorer, Out of Office
KIX version 18.32 brings many new features and enhancements, including OpenID Connect for simplified...
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12
03
2024
Performance enhancement, automatic contact assignment, auxiliary fields
Version 18.31 introduces a number of new features and enhancements to KIX. In addition to...
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08
11
2023
New self-service portal, flexible rights management, contact change log
The current release primarily contains a large number of measures for the transition to the second...
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12
09
2023
Maintenance Planning with KIX
With the latest update, the ITSM software KIX has received another add-on - the maintenance planner....
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04
09
2023
KIX Field Agent App v1.7.0
New optimizations and important adaptions (Android only)
We are constantly developing the KIX Field...
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18
07
2023
Workflow optimization, service catalog management, configuration management
The current release primarily contains a large number of improvements, corrections, and adjustments...
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28
06
2023
KIX Field Agent App v1.6.0
We are constantly developing the KIX Field Agent App, which is essential for the effective and...
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03
05
2023
Self Service Portal 2, pagination, basic ticket permissions
A particular highlight of the current release is the development of the Self Service Portal 2...
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